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POS Sales Support Specialist

Company: Confidential Location: California
Industry: IT Practice Area: Business Development
Compensation: Competitive Compensation Education: Relevant Work Experience

Our client in Culver City, CA is looking for a strong POS Support Specialist. This individual should have experience with a fast / casual restaurant Point of Sale (POS) environment, be a strong communicator with an attention to detail; manage issues and their resolution, but also focus on how to improve the reliability and scalability of our solutions.

The ideal candidate possesses:

  • Minimum 5+ years as an IT Support Consultant (or related) in the retail/hospitality environment or at a large restaurant chain company/multi-unit restaurant
  • Bachelor’s degree in Information Technology or related field
  • Strong customer service, organization, and communication skills
  • Strong knowledge of the restaurant POS platform is preferred
  • Strong understanding of enterprise-level software, hardware, telephony and connectivity
  • Ability to focus on objectives while being detail-oriented
  • Strong problem-solving skills
  • Strong sense of teamwork with the ability to foster relationships and gain agreement with timelines and data requirements from both internal and external stakeholders
  • Strong leadership behaviors, approachability, and a reputation as an unwavering role model
  • Excellent presentation and verbal communication skills
  • Ability to travel for up to 50% of work schedule
  • Candidate must be based in the NYC/NJ area

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