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Operations Manager/Department Controller

Company: Confidential Location: Texas
Industry: Finance City/Region: Dallas
Commitment: Full Time Practice Area: Finance
Education: Relevant Work Experience

Our client has an immediate opening for a Firm-wide Operations Manager/Department Controller in its Dallas office. The Operations Manager will be responsible for providing financial operations-related support to the legal practices comprising their department. The primary objective is to optimize the operational effectiveness and efficiency of the department to continually improve financial results. This position reports to and works under the direct supervision of the Operations Director.


Duties & Responsibilities:

  • Supports the Department Leadership and Practice Group Leaders as they develop practice strategy and manage practice operations
  • Provide meaningful, actionable insights, advice, and recommendations on historic and future financial performance to the Business’ leadership
  • Track and analyze underlying drivers of practice revenue growth
  • Participate in strategy development and planning, facilitate the long-term financial planning process and develop metrics to monitor the performance against strategic objectives
  • Continuously monitor key performance indicators (e.g. billing efficiency, collection realization, days sales outstanding, revue and profit) by managing internal change initiatives as part of the Finance Operations team
  • Explain, present and analyze the financial performance and business verticals
  • Identify and prioritize business challenges, risks and opportunities while recommending action plans
  • Deliver timely financial analytics and business counsel to effectively measure business performance against strategic priorities
  • Perform pricing analysis and recommendations for new matters, particularly for Alternative Fee Arrangements
  • Support an efficient and effective long-term planning and forecasting process that produces accurate, achievable plans and forecasts that align with business’s strategic objectives
  • Serve as a catalyst to drive forward initiatives critical to delivering the business’ strategy
  • Support the business in protecting, growing and optimizing the assets of the Firm
  • Explain and analyze the business’ financials
  • Ability to draft clear and succinct written reports to explain validation methodologies, key risk areas and recommendations for improvement
  • Drive initiatives in support of the business in achieving its strategic objectives
  • Provide regular and actionable mentoring, feedback and professional development opportunities to their teams
  • Regularly communicates issues and progress to manager(s)
  • Liaises with others as necessary, including international team members
  • Support and execute ad hoc management requests


Education & Experience:

Education Requirements

  • Bachelor’s degree in Business Administration, Finance or related subject
  • MBA or advanced degree required
  • CMA/CFA a plus, but not required


Experience Requirements

  • Minimum of 5+ years of relevant experience, preferably in a law firm or other professional services firm
  • Minimum 2-3 years’ experience leading revenue and business performance analysis
  • Demonstrated accomplishments in the following areas:
  • Financial Reporting and Analysis
  • Team Management
  • Managing virtual teams
  • Working with Senior Leadership
  • Problem solving skills
  • Project Management
  • Change Management
  • Business process improvement
  • Providing thought leadership
  • Formulating and delivering action plans for high profile strategic initiatives
  • Developing innovative solutions to business issues


Capability & Skillset Requirements

  • Advanced Financial Analysis skills are required
  • Accountability for Results: Holds self and others accountable for ensuring that results are achieved; Seizes opportunities to produce results without direct supervision; Takes action on items beyond formal job responsibility; Sets high expectations for self and others
  • Leadership: Possesses strong leadership capabilities, strong executive presence and organized and able to drive the productivity of others
  • Communications: Strong communication skills, excellent interpersonal skills, both oral and written, and ability to create as well as deliver effective presentations
  • Creating Quality Deliverable: Establishes deliverable structure and content to ensure high standards for quality deliverables; Reviews deliverables to ensure that they meet end-user expectations
  • Developing thought leadership/innovative ideas: Generates innovative ideas that are sound and progressive; Fosters creativity throughout area of responsibility
  • Problem Solving: Ability to work in a dynamic environment that requires critical thinking and strong analytical skills
  • Providing Exceptional Client Service: Manages self and others to provide exceptional client service by responding with a sense of urgency, practicality, accountability, and integrity
  • Motivating Others: Exhibits enthusiasm, positive professional attitude, integrity, reliability, and leadership
  • Building Rapport: Leads by example, actively listens; Respects the opinions and perspectives of others; Demonstrates strong personal commitment to others; clearly states thoughts, ideas, and expectations
  • Decision-making: Decision making skills, and ability to challenge, negotiate, and influence
  • Accounting: Understanding financial statements, financial ratios and billing cycles


Technology & Other Requirements

  • Advanced Excel Skills (PivotTables, VLOOKUP, nesting of formulas, and other advanced functions)
  • Understanding and using an ERP/CRM system (SAP, Hyperion, Dynamics, etc.) and other financial applications
  • Strong proficiency in MS Office applications
  • Writing and developing formal communications and presentations


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